Hotline to file complaints over “loud music” in buses

The National Transport Commission has requested passengers to call the hotline 1955 to lodge complaints pertaining to private buses playing loud music and videos from the 1st of January.
The NTC has been authorized to take legal action against bus drivers and conductors based on complaints lodged by the public.
Measures have been taken to introduce a playlist consisting of one thousand songs allowed to be played on public transport buses from January, and also videos of vital information to be conveyed to commuters.
The playlist consisting of songs selected based on the evaluation by a committee of professionals will be distributed during a ceremony at 10am tomorrow, at the Makumbura transport hub premises.
Meanwhile, complaints pertaining to malpractices relating to private and STLB buses can also be lodged by calling the hotline 1955.
Accordingly, the Ministry of Transport Service Management has informed the National Transport Commission to introduce an additional hotline for the public to lodge complaints in this regard.
(Source: News Radio)
Latest Headlines in Sri Lanka
- Maldivian President Muizzu arrives in Sri Lanka for state visit May 3, 2026
- Mahinda Rajapaksa and Piyankara Jayaratne summoned by Bribery Commission over Airbus deal May 3, 2026
- Sri Lanka to Impose VAT on Digital Services from July 1, 2026 May 3, 2026
- Deputy Defence Minister reviews Coast Guard operations in Mirissa and Balapitiya May 3, 2026
- Russian Health Minister due in Sri Lanka today for official visit May 3, 2026

Look at this, Just like a cattle truck, This is not a bus. This is a truck with few cramped plastic seats. This music is so loud you need ear plugs. Drivers and conductors are so rude and get away with murder. Their command is to jump out of the bus so to avoid following buses overtaking and taking their passengers. Buses with steps. Very primitive for a country with paper graduates. Thank British to give us the roads and a railways though it is neglected and poorly maintained. Our engineers are busy cleaning and sweeping roads in foreign countries.